Sales

 

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Sales Forms

Fax Order Form (PDF)

Spa Cover Forms

Policies

Terms & Conditions

Set-Up Forms

Registration (PDF)

Credit App (PDF)

Tax Form (PDF)  2013

About Us

About H2O Company

About WINDO

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Terms & Conditions

ORDER ACCEPTANCE C.O.D. TERMS
ORDERING OPEN ACCOUNTS
FAX ORDER DISCOUNT SPECIAL ORDERS
PRICES RETURNS
MINIMUM ORDER FREIGHT
WILL CALL ORDERS DAMAGE CLAIMS, CARTON SHORTAGES
RETAIL CUSTOMER WILL CALL SHORTAGE CLAIMS
RETURNED CHECK WARRANTIES
       

 

 

 ORDER ACCEPTANCE

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  H2Oco. Inc. sells wholesale to businesses engaged in the sale of products listed in our catalog and on our web site. We reserve the right to refuse sales to anyone and refuse any orders that are the result of clerical error or error in quote. Possession of our catalog, any published price list or access to our web site does not constitute the right to purchase products from H2Oco. Inc.
 
 
 

 ORDERING

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  Orders will be accepted by phone, fax, e-mail, through our web site or at the counter. To insure prompt and proper shipments, please order by catalog part number and description.
 
 
 

 FAX ORDER DISCOUNT

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  All orders received by fax or electronically, complete with our part numbers, will receive a 2% discount. This discount will only apply to stocked product with H2O Co. Inc. part numbers, in which part numbers are complete and accurate. If confirmation of product number is necessary, discount will not be allowed for that item.
 
 
 

 PRICES

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  Prices are subject to change without notice. Current prices at time of shipment will be in effect. All prices FOB our warehouse; special order items may be quoted "plus freight". Express deliveries are available but may be subject to handling charges. Volume discounts are available; ask salesman for current program details.
 
 
 

 MINIMUM ORDER

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  Minimum order is $20.00. We will gladly ship orders under our minimum for a $5.00 handling charge.
 
 
 

 WILL CALL ORDERS

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  To help speed up our sales counter, all orders placed via phone or fax at least one hour prior to pick-up will be given priority at the counter. Upon arrival for pick-up, let us know you have an order in house and we will expedite confirmation and shipment of the order.
 
 
 

 RETAIL CUSTOMER WILL CALL

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  We are happy to facilitate order pick-up by your customers. This service is available for dealers with open terms. Please determine your customer’s needs and place the order in advance. Collect payment from your customer and have them present their paid invoice for pick-up at H2Oco. Inc.
 
 
 

 RETURNED CHECK

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  If a check is returned to H2Oco. Inc. for any reason, your account is automatically put on C.O.D. there is a charge of $25.00 for each presentation of a returned check, plus interest from the date of invoice. Interest is charged at 2% per month.
 
 
 

 C.O.D. TERMS

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  All materials must be paid for in cash at the time of purchase. Company checks are accepted upon prior approval. Your order will be shipped C.O.D. unless payment has been made in advance.
 
 
 

 OPEN ACCOUNTS

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  Terms are available for accounts in good standing and upon prior credit approval. A $75.00 per month minimum purchase is required to maintain an open account. All invoices are due within the terms established. Please pay the invoice in full and advise on your check which invoices you are paying. Interest will be charged on all past due invoices at 2% per month.
 
 
 

 SPECIAL ORDERS

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  Items not stocked in our warehouse may be special ordered upon request. A deposit of 50% is required on all special order items and is non-refundable. Special order items must be picked up within ten days.        SPECIAL ORDERS CANNOT BE CANCELLED OR RETURNED.  
 

 

 
 

 RETURNS

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  No returns after 30 days. You must call and obtain a return authorization number to return any item. A copy of the original invoice, or the invoice date and number, must be provided for authorization. All returns must be new, re-sellable, and in the original carton, undamaged. All returns are subject to a 20% restocking charge. No cash refunds. Electrical equipment will not be accepted for return. All returns must be shipped prepaid. NO RETURN ON SPECIAL ORDER ITEMS.
 
 
 

 FREIGHT

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  All orders will be shipped F.O.B. our dock in Salt Lake City, Utah. Orders will be shipped via UPS or your choice of common carrier. If a carrier is not specified, your order will be shipped with the carrier of our choice. UPS shipments will be pre-paid by H2Oco. Inc. and added to your invoice. All other shipment will be made freight collect.
 
 
 

 DAMAGE CLAIMS, CARTON SHORTAGES

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  All damage and shortage claims should be noted on freight bill prior to accepting shipment and must be filed with the carrier. Deductions will not be allowed as H2Oco’s responsibility ends with consignment to the carrier, but we will be glad to assist you in any way we can.
 
 
 

 SHORTAGE CLAIMS

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  All claims for shortages must be made within three (3) days
 
 
 

 WARRANTIES

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All equipment and/or materials covered by a manufacturer’s warranty shall be limited to the coverage provided by that warranty and are the responsibility of the manufacturer. No other warranties are expressed or implied by H2O Co. Inc. or their agents and representatives.

 

 

Sorry, we are not a retailer. We sell wholesale to businesses associated with the Pool / Spa and Water Industries only.

2013 H2O Company Inc.